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How will Trump's orders affect pricing on food, housing and more?
Consumer reporter Susan Hogan explains how some of President Trump’s executive orders might impact people’s budgets.
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Trump's second term could mean the downfall of the FDIC, CFPB: Here's what that means for consumers
Here’s what experts say about the possible closure of the Federal Deposit Insurance Corporation or the Consumer Financial Protection Bureau.
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Answers to your questions on car warranties, bundling insurance
Are fast form fillers safe? Are car warranty programs worth it? Should I bundle my insurance? News4 Consumer Reporter Susan Hogan has answers as part of her Quick Question, Susan series.
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Hanging out at Starbucks will cost you as company reverses its open-door policy
If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks on Monday said it was reversing a long-standing policy that invited everyone into its stores.
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How to deal with a home insurance rate hike or non-renewal
Homeowners are dealing with skyrocketing insurance premiums and even outright policy non-renewals – even in areas once considered low-risk. News4’s Susan Hogan explains why this happens and what you can do if it happens to you.
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Best and worst return policies: What to know about returning gifts
Today you might be one of the thousands of people standing in line at customer service to return a gift. News4’s Susan Hogan tells which stores will let you return anything, even without a receipt, and which have restocking fees and time limits.
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How to minimize potential dangers of lithium-ion batteries
A child’s toy led to tragic results for a D.C. family last year. In January 2023, India Smith showed News4 what was left of her Southeast home after the lithium-ion battery in her son’s hoverboard blew up. “It was like a pop, pop, pop, pop and then boom, boom, boom, boom,” she said. Now with Christmas a week away,...
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How to minimize potential dangers of lithium-ion batteries
Fire officials are giving a warning ahead of the holiday season of the potential dangers of lithium-ion batteries. News4’s Walter Morris reports.
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How to find a toilet leak and avoid a water bill in the thousands
There could be a hidden problem in your home adding hundreds, even thousands of dollars to your water bill: a leaky toilet. News4’s Susan Hogan is Working 4 you with info on a free test you can do now to avoid flushing money down the toilet.
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High water bill? How to detect a toilet leak that could cost you thousands
A leaky toilet can seriously cost you. Here’s how to detect a leak and what to do if your water bill suddenly spikes.
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Why Americans' love of pickups and SUVs may put pedestrians at risk
Research released by the Insurance Institute for Highway Safety on Tuesday found the height of a vehicle plays a role when drivers hit pedestrians.
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Why Americans' love of pickups and SUVs may put pedestrians at risk
New research shows vehicles with higher front ends increase the likelihood of moderate and serious injuries when drivers hit pedestrians. Here’s what the Insurance Institute for Highway Safety found.
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Coffee prices are spiking due to climate change
The price of arabica coffee beans is up 70% this year due to droughts, frost, floods, high temperatures, say experts.
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What USDA testing milk for bird flu means for consumers
The U.S. Department of Agriculture is ordering the national milk supply to be tested for bird flu. NBC News Digital Health Reporter Aria Bendix explains.
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Data breach notification: Why when you're alerted varies by where you live
When it comes to data breach notification, there’s not one standard federal law companies must follow; rather, there are 50 different state laws.
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Data breach alerts: Why when you're warned depends on where you live
Data breaches are a growing problem in the U.S. When you find out your info has been compromised depends on where you live. Consumer Reporter Susan Hogan explains.
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Space heaters: How to stay safe and warm
News4’s Susan Hogan shows how Consumer Reports tests space heaters and picks the best space heaters as you try to keep your family safe and warm.
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Trump could dismantle newly built guardrails around your wallet, consumer groups warn
The Consumer Financial Protection Bureau is weighing which proposed rules on its agenda to finalize before the end of the Biden administration.
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TV deals: Tips for finding a great price
If you’re shopping for a TV, News4 Consumer Reporter Susan Hogan has tips for finding discounts.
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DC sends message to repeat shoplifters
Consumer Investigative Reporter Susan Hogan is working for you with how retailers and law enforcement are joining forces to make sure your holiday shopping experience is safe.