November 19, 2008 1:45 pm Retailers Taking a “Softer” Approach With the holidays fast approaching, retailers are taking a softer approach to draw customers to their stores and websites. Local 0:37 Ex-Abercrombie CEO arrested on sex trafficking-related charges 9:07 Selena Gomez and Benny Blanco's sweetest moments 0:39 One-eyed Virginia opossum named Basil welcomed to National Zoo 2:13 Real-life ‘Karate Kid' meets his inspiration 2:12 What to expect in court as Trump faces 2020 election charges in DC