New York City

NYC subway using AI to track fare evasion

An MTA spokesperson said the software doesn’t flag fare evaders to New York police

Turnstile entrance before the platform of Spring Street station in Manhattan of the New York City Subway commuter transit system MTA at Little Italy and SoHo.
Nicolas Economou/NurPhoto via Getty Images

Surveillance software that uses artificial intelligence to spot people evading fares has been quietly rolled out to some of New York City’s subway stations and is poised to be introduced to more by the end of the year, according to public documents and government contracts obtained by NBC News.

The system, which the city and its transit authority haven’t previously acknowledged by name, uses third-party software that its maker has touted as a way to engage law enforcement to help crack down on fare evasion.  

The system was in use in seven subway stations in May, according to a report on fare evasion published online by the Metropolitan Transit Authority, which oversees New York City’s public transportation. The MTA expects that by the end of the year, the system will expand by “approximately two dozen more stations, with more to follow,” the report says. The report also found that the MTA lost $690 million to fare evasion in 2022.

Joana Flores, an MTA spokesperson, said the AI system doesn’t flag fare evaders to New York police, but she declined to comment on whether that policy could change. A police spokesperson declined to comment.

Read the full story on NBCNews.com here.

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