D.C. Fire and EMS rescued a woman stuck in Dupont Circle's north entrance elevator Sunday morning.
Emergency responders received a report of the incident just minutes before 9 a.m. and worked for almost an hour to free the woman from the elevator.
According to D.C. Fire and EMS, the elevator stopped at 30 feet below the surface.
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According to the department, at least seven special operations responders operated a specialized tripod to rescue the woman.
"Special ops personnel using an Arizona Vortex device (tripod) and rope system placed the individual in a harness and lifted them to safety uninjured," D.C. Fire and EMS said.
Despite the distress, the rescued woman was not injured and didn't require medical attention.
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It was not initially clear on Sunday why the elevator stopped.
In a Tuesday update, Metro apologized and said the issue was caused by a partial power outage.
"We apologize for what the customer experienced the morning of July 23, at the Dupont Circle station," a Metro spokesperson said in an email. "A partial power outage affected the North Side Elevator, leaving one customer aboard the elevator when the power outage occurred. As a safety feature, the elevator is designed to stop during a power outage."
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